Mythic Pharmacy (“Mythic,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal and health information. This Privacy Policy describes how information may be collected, used, disclosed, and safeguarded when you visit our website at mythic-rx.com, communicate with us, or use our pharmacy services.

Information We Collect

We may collect information you voluntarily provide, including:

• Name
• Phone number
• Email address
• Mailing address
• Prescription information
• Payment information
• Communications submitted through forms or messaging systems

We may also collect limited website usage information such as browser type, IP address, pages visited, and website interaction data through cookies or analytics tools.

How We Use Information

We may use information collected to:

• Provide pharmacy services
• Coordinate prescriptions and deliveries
• Respond to inquiries
• Process payments
• Improve website functionality and patient experience
• Communicate regarding pharmacy-related services
• Comply with legal and regulatory requirements

Disclosure of Information

We may disclose information as permitted or required by law, including:

• To health care providers involved in your care
• To insurance providers or pharmacy benefit managers
• To business associates performing services on our behalf
• To regulatory or governmental authorities when required

We do not sell personal information or mobile phone numbers to third parties for marketing purposes.

Website Cookies & Analytics

Our website may use cookies and analytics services to improve website performance and user experience. You may adjust browser settings to refuse cookies; however, some website functionality may be affected.

Security

Mythic Pharmacy takes reasonable administrative, technical, and physical safeguards to protect information maintained through our systems. However, no website or electronic communication system can be guaranteed completely secure.

Third-Party Links

Our website may contain links to third-party websites. Mythic Pharmacy is not responsible for the privacy practices or content of external websites.

Patient Communications

By providing contact information, patients may receive communications related to prescriptions, refill reminders, delivery coordination, account notifications, and other pharmacy-related services.

Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Updated versions will be posted on this website with the revised effective date.

Contact Information

If you have questions regarding this Privacy Policy, please contact:

Mythic Pharmacy
3920 S 1100 E STE 110, Salt Lake City, UT 84124
Phone: 385-584-6620
Email: info@mythic-rx.com

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HIPAA Notice of Privacy Practices

Effective date: May 1, 2026

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN ACCESS THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

Mythic Pharmacy is required by law to maintain the privacy of your Protected Health Information (“PHI”) and provide you with this Notice of Privacy Practices.

Protected Health Information includes information related to your past, present, or future physical or mental health, health care services, or payment for health care services that may identify you.

Uses and Disclosures of PHI

Mythic Pharmacy may use and disclose your PHI for purposes including:

Treatment
To provide, coordinate, and manage your pharmacy care and prescriptions.

Payment
To bill and receive payment from insurance companies, pharmacy benefit managers, or other responsible parties.

Health Care Operations
To support pharmacy operations including quality improvement, staff training, licensing, compliance, and auditing activities.

Additional Permitted Uses and Disclosures

We may also disclose PHI when permitted or required by law, including:

• Public health activities
• Health oversight activities
• Law enforcement requests
• Judicial or administrative proceedings
• Workers’ compensation
• FDA reporting requirements
• Business associate services
• Emergency situations
• Individuals involved in your care

Patient Rights

You have the right to:

• Request restrictions on certain disclosures
• Request confidential communications
• Access and obtain copies of your PHI
• Request amendments to your PHI
• Receive an accounting of disclosures
• Receive a paper copy of this Notice

SMS & Electronic Communications

Mythic Pharmacy may communicate with patients electronically, including through SMS/text messaging, email, or phone calls for prescription coordination, refill reminders, delivery updates, and pharmacy-related communications.

Electronic communications may not always be fully secure or encrypted. Patients should avoid transmitting highly sensitive information through unsecured communication methods.

Complaints

If you believe your privacy rights have been violated, you may file a complaint with Mythic Pharmacy or with the U.S. Department of Health and Human Services.

Mythic Pharmacy will not retaliate against any patient for filing a complaint.

Changes to This Notice

We reserve the right to revise this Notice at any time. Revised versions will be made available through our pharmacy and website.

Contact Information

Mythic Pharmacy
3920 S 1100 E STE 110, Salt Lake City, UT 84124
Phone: 385-584-6620
Email: info@mythic-rx.com

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SMS Terms & Conditions

By providing your mobile phone number and opting into SMS communications from Mythic Pharmacy, you consent to receive recurring text messages related to:

• Prescription coordination
• Refill reminders
• Delivery notifications
• Order updates
• Account notifications
• Pharmacy-related services

Message frequency may vary depending on your prescriptions and pharmacy services.

Message and data rates may apply.

Consent to receive SMS/text messages is not a condition of purchase, treatment, or pharmacy services.

Patients may opt out of receiving SMS messages at any time by replying STOP to any text message received. Reply HELP for assistance or contact Mythic Pharmacy directly.

Mythic Pharmacy does not sell or share mobile phone numbers or SMS consent information with third parties for marketing purposes.

SMS/text messaging may not always be a secure or encrypted form of communication. Patients are encouraged not to transmit highly sensitive medical information through text messaging.

Supported carriers are not liable for delayed or undelivered messages.

For questions regarding SMS communications, contact Mythic Pharmacy at 385-584-6620.